59 jobs found in tokyo

We are looking for self-motivated teammates with passion and experience in a technical support role to join our international Merchant Care team providing high quality support for Checkout’s payments product stack. If you can demonstrate emotional intelligence, integrity, empathy and strong communication skills with a desire to work with customers, we want to hear from you.   What your responsibilities will be As the first Merchant Care person in Tokyo, you will need to work autonomously and manage a wide range of technical and non-technical issues, often needing to work in both Japanese and English to resolve an issue. Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat. Work with Engineering and Product teams where necessary to escalate and resolve issues. Work directly with Japanese issuers where...

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Job Description: A global leader in modern development platforms, OutSystems is focused on enabling any organization to innovate through software. We are changing the way software is built with the low-code platform most preferred by developers and empowering organizations to rapidly create and deploy critical applications that transform their business. To support our growth and commitment to hiring exceptional performers, we are looking for a/an OutSystems   Sales Development Representative   to be based in   Tokyo to look after both Japan and Korea market . This role will generate new business opportunities in Australia by following proven processes to prospect into business accounts. Know how to identify and research lists of companies to target, and how to develop email and telephone campaigns to generate new business...

Square ジャパンのカスタマーサポートチームでは、カスタマーサポートスペシャリストを募集しています。カスタマーサポートチームでは、Squareの利用者さまと電話やメールでやり取りをしながら、問題解決やSquareのツールを最大限に活用する方法をお伝えします。また、利用者さまから寄せられたご意見を社内製品チームにフィードバックとして提供することで、常にSquare製品の品質向上に取り組んでいます。ビジネスオーナーや消費者にとって、「時間」は何よりも貴重な資源です。疑問や問題の解決に費やす時間は本来、ビジネスや地域社会に経済的な変化をもたらすために使うことのできる時間です。カスタマーサポートチームの一員としての役割は、「テクノロジー」と「サポートスペシャリストとのやりとり」を融合させ、快適でスムーズなサポートを提供することで、Square の利用者さまが本来の業務にすぐに戻れるよう尽力することです。カスタマーサポートマネージャーのもとで、日本全国さまざまなSquareの利用者さまをサポートしていただきます。 このポジションは、日本全国からのリモートワーク、または東京のオフィスとのハイブリッドワークが可能です。このポジションは、複数名募集しています。 業務内容： シフト内の大半を、Squareの利用者である加盟店さまからの電話またはメールによる問い合わせへの対応に費やします 加盟店さまからの問い合わせに対して、同僚やリーダシップからのサポートを受けながら、そして社内リソースを活用しながらクリエイティブに問題解決を行います 加盟店さまが直面している問題の特定、記録または文書化し、責任をもって問題解決に導き、必要に応じて機能に関するリクエストを担当チームにエスカレーションします 加盟店さまの問い合わせに関して、問題の傾向を分析し、チーム内または社内において改善案を提案します。社内のチームメンバー、そして加盟店さまと接する際は、思いやりを持ち、さまざまな視点や考え方があることを考慮します。また、規律あるリスクを取ることを恐れず、工夫と学びを常に追求する姿勢が求められます 勤務時間は9時～18時です。なお、土日、祝日の出勤を含む場合もあります Qualifications 応募要件：...

We are looking for a Customer Support Specialist to join the Square Japan Customer Success team. The Customer Success team works with Square customers by phone and email to solve problems, demonstrate how to get the most out of Square, and always improve our Square products by giving feedback to Square Product teams. Time is the most precious resource for business owners and consumers, with every minute spent struggling to answer questions being time that could be used to bring about economic change for themselves and their communities. As Customer Support Associates, you will blend technology and human interaction to provide an effortless experience so Square Japan customers can quickly get back to doing what they do best. Reporting to the Lead, Customer Success, you'll support our diverse Square customer base across Japan. This role can be worked remotely from anywhere in Japan or work hybrid with our office in Tokyo. We are recruiting for multiple candidates for this role....

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Accounts Executive APJ who is ready to join our mission in creating a #CyberFit future! This position will support the Financial Controller, Asia Pacific & Japan (APJ), in the overall Finance function for Acronis within APJ region. Being the main finance liaison for assigned entities, the accounts executive is in charge of the task below. Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up...

Are you ready for driving product that brings positive impact to the world through the power of mobile and location technologies? Come make the world a bit better by helping users go out and explore the world. We’re looking for an ambitious and creative Game Designer to work on current and upcoming features at Niantic. You will build compelling game play and lead development of innovative products, driving cross-functional teams to delight our users.  This role is not eligible for immigration sponsorship. Responsibilities Become a pro at game balancing by leading the fixing of core systems, events, and future releases. Be the point of contact on data analysis and data driven decision-making, working with colleagues from neighboring departments to drive product updates into fruition. Communicate designs with clear and concise documentation. Deliver clear and concise engineering-ready product specs. Be a key player in contributing to roadmap planning. Break down...

Similarweb is the leading digital intelligence platform used by over 3,500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!   We’re looking for a Sales Operations Specialist to Provide day-to-day operational support for the Go-To-Market organisation on Salesforce and Quote to Cash topics. This role will report to the Team Manager, Sales Ops . Why is this role so important at Similarweb? As a Sales Operations Specialist, you will be part of our Business Operations department and trained in our sales processes and operations, supporting our sales teams. So, what will you be doing all day? Managing incoming tickets from Go-to-Market reps in a timely...

We’re looking for a dedicated AML Reporting Specialist to join our growing financial crime fighting team in Japan . This role is a unique opportunity to have an impact on Wise’s mission and grow as a specialist in the field of anti-money laundering and financial crime. Your mission is to protect customers and Wise by reporting suspicious activity.  We are looking for individuals who are passionate about the detection and prevention of Financial Crime, dedicated in helping create a world class team, and keen to work in a fast paced and rapid growth environment.  Your responsibilities will be: Summarise investigation findings and analyse payment activity and payment patterns Preparing and submitting suspicious activity reports to financial intelligence units in the APAC region Independently research and resolve issues  Establish and maintain effective professional working relationships at all levels of the organization Other ad hoc duties that are related to the...

We’re looking for a Law Enforcement Officer to represent the team in Tokyo. This role is a unique opportunity to have an impact on Wise’s mission , grow as a specialist in fighting against financial crime and help save millions of more people money.  Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.  A bit about the job: Wise’s fast-growing and international Law Enforcement team is looking for a team member to join the team in Tokyo.  Our team is responsible for processing incoming information requests from different law enforcement agencies and the role requires someone who is diligent and detail oriented. We are looking for someone who is a good team player and isn’t afraid to take responsibility. We have a lot of excitement in our work, but you should also be able to tolerate some...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Project Operations Manager As a Project Operations Manager based in Tokyo, you will focus primarily on the execution and delivery of complex global projects for the benefit of our clients. Adyen’s Unified Commerce philosophy gives clients a single platform to process all card payments, from in-store to mobile apps and e-commerce. This...

About Rokt Rokt is the global leader in eCommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert. With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in Sydney and a major R&D hub in NYC. With 50% annual growth and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: smart with...

About Applied Autonomy is one of the leading technological advances of this century that will come to impact our lives. The work you’ll do at Applied will meaningfully accelerate the efforts of the top autonomy teams in the world. At Applied, you will have a unique perspective on the development of cutting-edge technology while working with major players across the industry and the globe. Applied Intuition provides software solutions to safely develop, test, and deploy autonomous vehicles at scale. The company’s suite of simulation, validation, and drive log management software enables development teams to create thousands of scenarios in minutes, run simulations at scale, and verify and validate algorithms for production deployment. Headquartered in Silicon Valley with offices in Detroit, Washington, D.C., Munich, Stockholm, Seoul, and Tokyo, Applied consists of software, robotics, and automotive experts with experiences from top global companies. Leading autonomy...

About Applied Autonomy is one of the leading technological advances of this century that will come to impact our lives. The work you’ll do at Applied will meaningfully accelerate the efforts of the top autonomy teams in the world. At Applied, you will have a unique perspective on the development of cutting-edge technology while working with major players across the industry and the globe. Applied Intuition provides software solutions to safely develop, test, and deploy autonomous vehicles at scale. The company’s suite of simulation, validation, and drive log management software enables development teams to create thousands of scenarios in minutes, run simulations at scale, and verify and validate algorithms for production deployment. Headquartered in Silicon Valley with offices in Detroit, Washington, D.C., Munich, Stockholm, Seoul, and Tokyo, Applied consists of software, robotics, and automotive experts with experiences from top global companies. Leading autonomy...

About Applied Autonomy is one of the leading technological advances of this century that will come to impact our lives. The work you’ll do at Applied will meaningfully accelerate the efforts of the top autonomy teams in the world. At Applied, you will have a unique perspective on the development of cutting-edge technology while working with major players across the industry and the globe. Applied Intuition provides software solutions to safely develop, test, and deploy autonomous vehicles at scale. The company’s suite of simulation, validation, and drive log management software enables development teams to create thousands of scenarios in minutes, run simulations at scale, and verify and validate algorithms for production deployment. Headquartered in Silicon Valley with offices in Detroit, Washington, D.C., Munich, Stockholm, Seoul, and Tokyo, Applied consists of software, robotics, and automotive experts with experiences from top global companies. Leading autonomy...

About Applied Autonomy is one of the leading technological advances of this century that will come to impact our lives. The work you’ll do at Applied will meaningfully accelerate the efforts of the top autonomy teams in the world. At Applied, you will have a unique perspective on the development of cutting-edge technology while working with major players across the industry and the globe. Applied Intuition provides software solutions to safely develop, test, and deploy autonomous vehicles at scale. The company’s suite of simulation, validation, and drive log management software enables development teams to create thousands of scenarios in minutes, run simulations at scale, and verify and validate algorithms for production deployment. Headquartered in Silicon Valley with offices in Detroit, Washington, D.C., Munich, Stockholm, Seoul, and Tokyo, Applied consists of software, robotics, and automotive experts with experiences from top global companies. Leading autonomy...

Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 1,000+ employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we’ve set out to build the future of AI.  Dataiku enables companies to create value with their data in a human-centered way. Are you passionate about AI? Do you want to help customers understand how AI can solve their business challenges? If so, we invite you to join our growing team. This is a newly created territory, you’ll make an immediate impact as we grow and scale our teams in the Southeast. As a Strategic Account Executive at Dataiku, you’ll be responsible for managing the entire sales cycle and own a territory with prospects and customers across a variety of industries. We embrace a culture of accountable camaraderie, and this role will enable you to collaborate...

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Job description, low-code style: As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let’s cut to the chase: we have an immediate opportunity for a Senior Solution Architect based in Tokyo, Japan.   Solution Architects are the technical experts in the technology sales process. They combine strong technical skills and knowledge with good interpersonal and presentation skills.  A Solution Architect career at OutSystems is a great opportunity for those who are passionate about technology and want to develop their competencies at the business level.  The activities performed by an OutSystems Solution Architect are diverse - one day you might be assisting with a high-level pitch of the OutSystems technology to a CIO, and the next...

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Job description, low-code style: As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let us cut to the chase: we are looking for a Technical Success Manager to be based Japan.   In this role you will be required to successfully balance strong trust relationships with customers by gaining an understanding of their IT infrastructure, internal processes, and business needs to determine the best possible course of action for technology adoption and expansion. Additionally, you will need to become (if you aren’t already one) an OutSystems expert so that you can assist our customer's development teams focused on the delivery of the solution by providing guidance on OutSystems development best practices,...

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Job description, low-code style: As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let us cut to the chase: we are looking for a Technical Lead to be based in Tokyo, Japan .   The Technical Lead role plays a critical customer-facing role by providing technical solutions that ensure application performance, lifecycle agility, maintainability and governance of applications portfolio using OutSystems Platform.   Responsibilities:...

Who We Are Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.   Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.   Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 15 offices across three continents, 1,600+ full-time employees and 20,000+ customers across 70+ countries. Verkada is building a world-class sales organisation and we are looking for a Country Manager to capitalize on the existing organic growth and lead us...