37 jobs found in harju county

We’re looking for a dedicated Suspicious Activity Reporting Specialist to join our growing financial crime fighting team in Tallinn . This role is a unique opportunity to have an impact on Wise’s mission and grow as a specialist in financial crime. Your mission is to protect our customers and Wise by reporting suspicious activity. We are looking for individuals who are passionate about financial crime risk and keen working in a fast paced and rapidly growing fintech environment. Your responsibilities will be: Analyse customer payment activity and profile Summarise investigation findings Independently prepare and submit suspicious activity reports to financial intelligence units Establish and maintain effective professional working relationships at all levels of the organisation A bit about you:  As our ideal candidate you will ideally have previous experience of working either or in AML, fraud, internal controls, audit, law...

Your mission: Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We are looking for an experienced operations lead and sanctions expert to lead the Sanctions Specialist Team and Training Team within Sanctions Operations. The Specialist Team serves as the sanctions subject matter experts responsible for reviewing and investigating all potential violations of OFAC, E.U., UK and other sanctions programs processed through Wise. This includes: reviewing and final approval regarding escalated alerts on transactions and matches to the OFAC, E.U., UK and any other applicable lists and programs; reviewing and approving licensed transactions; reporting blocked property and rejected transactions to the respective regulatory agencies; drafting and filing Voluntary Self-Disclosures to OFAC; investigation into potential...

Wise is one of the fastest growing companies in Europe and we’re on a mission: to make money without borders the new normal. We’ve got 16 million customers across the globe and we’re growing. Fast. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply.  So, we’re building a new one. And, we need a talented Engineering Team Lead to join our mission. Here at Wise we’re working to create a seamless IT experience by offering all the tools and permissions people need to do the best work they can, and simultaneously avoid being a speed hump. We have a highly mobile, geographically diverse work environment and currently we look after several offices of varying sizes.  The teams that support all this are called User Technology (UT). UT consists of autonomous teams that build and maintain everything needed to support our company mission. These teams include Device Management, Conferences and Events, Network Infrastructure,...

At Wise we believe that the people closest to risks are best placed to identify and address these. We are looking for an experienced Financial Crime professional to join Wise’s mission, who will maintain oversight of the  escalation and approval requirements of high risk customers and Suspicious Activity Reporting (SAR).  Your mission: Coach and mentor the second line FinCrime Operations team to apply best practices on reviewing high risk customers and SARs Support the team in acting as final point of approval for all SARs before they are submitted to CTIF Support the AMLCO and FinCrime Oversight team on enquiries and projects relating to AML Create an independent oversight reporting logic that  keeps the AMLCO and the responsible leaders of Wise EU fully informed of current and emerging Financial Crime risks as they are reflected in reporting to the FIU Provide feedback to the first line teams on how to effectively adapt their controls to address EU specific...

We are looking for an RFI Specialist to join our growing financial crime fighting team based in Tallinn. The RFI team helps to receive, send and manage requests for further information (RFI) between Wise and external partner banks. This role is a unique opportunity to have an impact on Wise’s mission, grow as an agent and help save millions more people money. Your mission:  Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.   Your mission is to ensure a speedy and complete fulfilment of requests for information (RFIs) from our banking partners referring to past, current and future payments according to relevant partner agreements, regulations and Wise policies. The role as an RFI Specialist gives you the opportunity to: Respond to partner requests in a timely and clear manner in order to...

Since 2011, we’ve had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders. We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone. We’re looking for a Monitoring and Testing Lead who will focus on developing and executing our Financial Crime compliance monitoring and testing plan for Europe as our team grows. You will work with colleagues from a wide variety of teams including Product, Treasury, Operations and Compliance to provide assurance and help strengthen Wise’s approach to managing AML and fraud risks throughout a range of current and new products. You will work with global monitoring and testing colleagues to share best practice and coordinate approaches. Location: Hybrid working...

We’re looking for an experienced, self-driven and proactive Senior Training Lead to join the Payment Operations team in our Tallinn office. At Wise, our focus is to go beyond delivering training as standalone events and instead deliver engaging learning experiences designed to help our teams achieve our Mission. Our initiatives span across leadership development, learning tech, regulatory training and bespoke function-specific learning solutions. These initiatives are built for global audiences and have regional roll-out strategies.  Your Mission: Build, scale and lead a high performing team of Learning and Development SMEs Design, develop, and deliver impactful, high quality learning experiences at scale for leads and Wisers across varying levels of experience and domain expertise Proactively coach and guide all employees on learning, development, career and growth matters in their respective region  Analyse and readily demonstrate the real impact of learning in a...

About us: Our team was born in October 2022 and since then we have been helping compliance teams with monitoring the quality of their outsourced work. We play one of the key roles in identifying improvement areas and keeping risks surrounding the area under control. This ultimately ensures a positive customer experience and helps us to stay compliant with the regulatory requirements.    Job description: Vendor Quality Specialist purpose is to maintain a high and consistent level of quality across vendors, based on agreed processes, frequency, and methodology. The role requires being responsible for checking and improving agent work quality and efficiency through reviews, feedback, improvements, and creation of the processes. The role also requires good presentation skills, as you’d need to present quality results to external stakeholders.   Responsibilities: Maintain and align comprehensive knowledge of all relevant Vendor processes, procedures and...

We’re looking for a new Customer Support Regional Lead to lead the Europe Customer Support team in Business to join us either in Tallinn or Budapest! Your mission:  Your mission is to lead our Business support team. As the Regional Lead of CS Operations for Europe, you’ll report directly to the Head of Business Customer Support and lead our regional consumer teams, while cooperating with our outsourcing teams, as well as the various CS support functions like Training, WFM QA and more. You’ll also join the senior leadership team in Hungary or Estonia and work to build an exceptional work environment in both the Budapest and Tallinn offices. You'll lead a team that supports any of our global customer base that needs help from our Europe based team while also working closely with our product teams to ensure that the customers in our European markets receive world class support. Are you ready? 🚀 Here’s how you’ll be contributing to the team: You'll partner directly with...

Wise is one of the fastest growing companies in Europe, and we’re on a mission: to make money without borders the new normal. We’ve got 10 million customers across the globe, and we’re growing. Fast. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply.  So, we’re building a new one. As an IT Support Technician at Wise, you will play a crucial role in ensuring the smooth operation of our Internal IT systems. You will be responsible for diagnosing and resolving technical issues, providing outstanding customer service, and maintaining a high level of customer satisfaction. This role offers an excellent opportunity for professional growth and development in the IT support field. Key Responsibilities: Provide IT support and troubleshooting for both Windows and Apple environments.Manage endpoint support, including expertise in Jamf and Intune.Collaborate with support and engineering teams on large-scale projects to...

The role As we continue to grow in size, scale and complexity, we are looking for a senior specialist to join our Finance function. Reporting to the Finance Manager, Bank Reconciliations, this newly created role will support our bank reconciliations control function to ensure timely and accurate reporting of bank account balances across the globe.  The successful applicant will be joining at an exciting time as we invest in strengthening our Accounting operations capabilities  and improve the quality and robustness of balance sheet reporting, particularly standardisation and automation of reconciliations. Qualifications How you’ll make an impact Perform BAU Bank Reconciliation processes and controls across our GL on all our trading bank accounts.  Manage priorities across multiple bank accounts and ensure timely completion and delivery of controls.  Collaborate with  Product, Treasury and Finance teams to investigate discrepancies, understand the root cause and...

The role As we continue to grow in size, scale and complexity, we are looking for a specialist to join our Finance function. Reporting to the Finance Manager, Bank Reconciliations, this newly created role will support our cash reconciliations control function to ensure timely and accurate reporting of bank account balances across the globe.  The successful applicant will be joining at an exciting time as we invest in strengthening our Accounting operations capabilities  and improve the quality and robustness of balance sheet reporting, particularly standardisation and automation of reconciliations. Successful candidates will bring experience of working in a high-volume, complex and dynamic environment, juggling multiple deliverables whilst maintaining accuracy and quality of output. Qualifications How you’ll make an impact Perform BAU Bank Reconciliation processes and controls across our GL on all our trading bank accounts.  Identify discrepancies, the respective root...

Global WFM Planning Lead (WFM Lead Analyst) As the WFM Planning Lead your focus will be on long-term forecasting, capacity planning, workforce optimisation, and partnering with cross-functional stakeholders to drive operational efficiencies and support our Servicing Tribe, You will be leading a team of 3 to 5 Planners to own capacity planning across KYC, FinCrime, PayOps and CS and support our WFM and Operations teams with analytics and automation. Here’s how you’ll be contributing to the team: Long-term Forecasting and Capacity Planning: Serve as the owner of long-term forecasting and capacity planning processes across all teams Develop and maintain accurate and reliable forecasting models that align with the organisation’s growth plans over a rolling 18 month period Collaborate with relevant stakeholders to ensure optimal staffing levels, skill sets, and contract types for agents Continuously monitor and adjust plans based on changing business needs and...

WiseStart at Wise is for people looking to start their careers. Our programs include internships, graduate roles and apprenticeships! We're just getting ready in the background to go live with more of our upcoming roles, but we don't want that to stop you telling us about yourself! Please leave your details here and we'll be back in touch as soon as we're ready to welcome your application. (Please note that this is not an application to a job yet! We will be in touch to notify you as soon as you can apply) We're people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Every Wiser should feel that they can be themselves at work. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their...

We’re looking for a Global Workforce Management Lead to help our teams deliver an experience that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero. This role is based in Europe, we’re looking for a person to join us either in Budapest or Tallinn. Here’s how you’ll be contributing to the WFM team: Help our teams deliver a Customer Onboarding experience that helps our customers, scales globally with our growth and helps us drop our costs towards zero Partner with our Area leads of Customer Support, analyst team, and other operational teams to build a globally scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialisation and cost modelling Move metrics including, SLA, case processed time, average handling time, volume, occupancy, QC, and % automated Lead, grow, and develop your team of...

We’re looking for a WFM Planner to join our growing team in Tallinn . This role is a unique opportunity to have an impact on Wise’s mission and help millions more people save money by using Wise. Your mission:   Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking . In this role, you will have a unique opportunity to work with a rich dataset and drive insights to develop our workforce management ways of working, which will have a direct impact on how we add value to our customers and shape our organisation. You’ll drive workforce management analysis and develop scenarios, to help us understand pain-points and where the biggest opportunities lie. You'll partner with operations, product managers and the analyst guild to generate real change for our customers and help drive our...

We’re looking for a Workforce Management Senior Specialist to join our Customer Support team in our Tallinn office! As a member of the WFM team you will be vital in ensuring CS agents are working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts. Your work will directly impact how quickly we’re able to service our customers as well as the workload for our internal teammates by working on the our scheduling tools, setting up expectations for individuals, teams as well as understanding our customers needs. Read more about open roles and Wise here: https://www.wise.jobs Your mission is to: Utilize our resources efficiently so we can both deliver on our SLAs as well as maintain a cost-efficient and scalable CS operation. You will be responsible for the allocation of our global CS headcount across all our regions, channels and tiers. As a key member of the WFM...

Your mission At Wise, we are fully devoted to our Mission: Money without borders. Instant, convenient, and eventually free . And we know that we can only get there if we are investing strategically to be able to expand fast and grow further. That is why we’ve started our work on a new Servicing Platform . This is a strategic investment for us to significantly reduce the time for other teams to go to market while delivering an amazing quality of service and a great customer experience. From one angle, the Servicing Platform will act like the “brain” of Wise: A place where all customer data is collected, processed and routed. A brain which knows it all - with power to make every single Wise interaction better. From another angle, it’s also a gateway for our teams with which we will create future products for millions of customers! How you’ll be contributing to the Servicing Platform Team You will be responsible for developing and executing the...

Wise is one the fastest growing companies in Europe and we’re on a mission: to make money without borders the new normal. We’ve got 15 million customers across the globe and we’re growing. Fast. Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply.  So, we’re building a new one and we’re looking for a talented Backend Engineer to join the mission. Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.  The team you’ll be working with: Compliance Reporting team Compliance reporting product team's main responsibility is to prepare and send out reports about Wise customers who are suspected of committing a financial crime. We make sure that data in the reports is consistently accurate, high quality and prepared on-time to meet timely reporting...

Your Mission As a financial institution moving billions of GBP of customer money in more than 70 countries, Wise must have bulletproof financials.  Wise is rapidly expanding globally, creating new products to consumers and businesses, and entering new jurisdictions. This is a unique opportunity to  lead complex projects implementing new Wise products and markets into Wise’s finance system  supporting Wise in being financially compliant and ensures our bigger team can make timely, accurate and sustainable business decisions based on a global set of financials. How you’ll contribute to our Mission Our Finance Implementation team ensures that anything happening in Wise that has a financial impact  is integrated  into our financial systems and is properly recorded and controlled. This requires working closely with our product and engineering teams and finance stakeholders on understanding how things work in Wise and how they translate into compliant financials...