Mercury

Mercury is building a complete finance stack for startups. Sales is a key growth engine for Mercury but we can’t execute at full speed without top-notch support – that’s where Sales Operations comes in. The Sales Ops team plays a critical part in the success of the go-to-market org by delivering key insights to senior sales leadership. In this role, you’ll help inform sales strategy and ensure our tools and systems are running smoothly. This is a strategic, high-visibility opportunity for someone who’s looking to be a fundamental player in leveling-up our Sales Operations function. Here are some things you’ll do on the job: Define and analyze key sales metrics to inform our go-to-market strategy Manage our sales tech stack so our team can focus on winning new business Design Salesforce reporting to provide visibility into business performance and unlock future growth areas Oversee sales pipelines to ensure strong coverage and potential areas of opportunity...

There's a guideline in medicine called "Sutton's Law": first consider the obvious. The law gets its name from an apocryphal interview with Willie Sutton, an infamous bank robber, who was asked "Why do you rob banks?" and replied simply "Because that's where the money is." Mercury is building the banking* stack for startups, and it's obvious security is critical to our product. That's where the money is. At Mercury, there are two dedicated security teams. The first is a comprehensive Information Security (InfoSec) team with extensive backgrounds in security. They focus on areas such as PCI/SOC2 compliance, endpoint management, detection and response, as well as network and corporate security. This team has a wide mandate and frequently work in our product and infrastructure as well.  The team you would be joining is primarily focused on engineering, with a primary goal of addressing security challenges through code. Our work involves tackling a variety of security issues,...

We are on the hunt for an exceptional Head of Accounting Partnerships to scale our ecosystem of accounting partners and establish an industry-leading partner program. This pivotal role is responsible for developing and nurturing both new and existing relationships with key accounting partners that drive new customers to Mercury. It's a critical position in our partnership strategy, focused on identifying and cultivating high-impact relationships, engaging prospective partners, and negotiating alliances that drive significant growth for Mercury. The ideal candidate will not only develop a comprehensive accounting partnership strategy, but also adeptly coordinate with internal and external stakeholders to bring this vision to life. We're seeking someone with substantial industry acumen and a proven track record in building out successful accounting partner programs. This person will have plenty of experience evaluating market dynamics all while sourcing, scoping, negotiating,...

We’re looking to hire a Senior Internal Auditor to help build out the core of our Internal Audit function at Mercury and execute on our audit plan. You’ll help execute audits internally within Mercury as well as supporting audits being conducted externally by partners and third parties. Over time, you will become a subject matter expert on Mercury’s operations and compliance obligations. As part of the journey, we would expect you to: Scope and plan internal audits across Mercury products and operations Conduct process walkthroughs and execute audit testing to confirm the design and operational effectiveness of internal controls Assess compliance with Mercury’s compliance obligations Socialize, document, and report audit issues identified Collaborate with teams to develop appropriate action plans, track audit issue remediation, and conduct issue follow up testing Other duties as assigned Some things that might make you successful in a role like this:...

As Mercury continues its rapid growth trajectory, navigating the complex and ever-evolving regulatory landscape becomes paramount. The fintech industry is under increased scrutiny, and regulatory compliance is not just a necessity but a competitive advantage. By ensuring that we are ahead of the curve in terms of compliance, we not only protect Mercury from potential legal and financial pitfalls but also position ourselves as a trustworthy and reliable partner for our customers. Mercury is seeking a nimble Senior Investment Compliance Specialist with a strong background in investment advisor compliance, broker-dealer compliance, and regulatory product expertise. This role requires a broad understanding of the financial regulatory landscape to ensure Mercury's compliance with all relevant regulations and laws. Some things you’ll do on the job: Assist in managing compliance programs related to our SEC Registered Investment Advisor and FINRA Regulated Broker-Dealer. Add...

At Mercury we care a lot about our people. A thoughtful People team is a key part of attracting and taking care of our team. We are looking for someone who can build out and scale our People Partner team.  Due to our rapid growth, we are seeking a Senior People Partner to serve as a strategic partner by developing, implementing and executing a variety of HR services, support and consultation across a variety of HR services, such as career development, performance management, employee relations, executive coaching, and organizational design. The ideal candidate will have a background in HR and a passion for coaching, developing and partnering with the business to drive results and make an impact. Here are some things you’ll do on the job: Deeply understand the business as a whole and act as a strategic thought partner to leadership across product, data, and design Build relationships across the company and be an advocate and resource for Mercury employees Provide a...

Second to holding money in a secure place, the quintessential tenet of a banking experience is to enable users to move money. The Payments team at Mercury is obsessively focused on improving the way we pass money through the ether. As a product manager on this team, you’ll work to make payments seamless for users, enabling them to focus on running their business. This is a technical product role that requires empathy and foresight into our users’ present and future needs as they pertain to sending and receiving money. You will work within a complex ecosystem of domestic and international banking networks to quickly identify issues, define solutions, and articulate their importance and impact across teams. You will utilize your data acuity to better prioritize and justify the payments roadmap. You will collaborate across internal and external teams to jointly shape plans that lead to great payment experiences, working tirelessly to mask the “under the hood” complexities for our...

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.  In order to achieve this vision, a robust risk management program that will seamlessly protect our customers, Mercury and the broader financial ecosystem from bad actors and illegal activities is essential. We’re looking to hire a risk strategist who will help uplevel our risk policies and processes, bring risk expertise and analytical approach to our risk strategy, and play a key role in building this important function.   *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust, Members FDIC. In this role, you will:  Lead cross-functional efforts to strengthen risk controls, improve user experience and scale operations.   Partner with Product, Eng, Compliance, Data Science, Support and rest...

In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core. Since then, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company. Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to add a senior product designer to help build amazing experiences that shape and define Mercury’s new IO Card. Building on IO's foundation, your designs will expand the product's impact on founders,...

The Risk Product team at Mercury creates magical experiences for our customers - empowering them to grow their businesses by securing customer identities, accounts, transactions, and data. You’ll drive strategy and products for our internal teams to work as efficiently and intelligently as possible. You’ll help shape the contact points between customers and Mercury products, the relationship between internal and external compliance teams, support a fast growing risk operations team, and drive strategy for Risk at Mercury.  As a Staff Product Manager at Mercury, you will lead collaboration with designers, engineers, and other key partners to ship high quality products to our customers. You will drive strategy and execution for Risk at Mercury. You’ll be accountable for understanding customers and the business, developing strategy, prioritizing the roadmap, and keeping the team unblocked and executing at a high-level. You will keep the team outcome-oriented — using qualitative...

Have you ever stood on the edge of a cliff and felt an inexplicable urge to leap?  The French call this phenomenon  l’appel du vide . The call of the void.  More scientifically, this impulse has been studied and is referred to as the “high places phenomenon.” Neuroscientists tell us that the fleeting impulse actually results from safety signals firing in the brain. In other words, the call of the void is actually the human mind protecting its host – a reaffirmation of the innate human will to survive. Compliance can serve a similar function at high-growth technologies – protecting the company through phases of growth and exploration, and also reaffirming the company’s will to live. Especially in highly regulated industries, Compliance can become a critical pathway enabling the company not only to survive, but to thrive.  Mercury is an organism that is constantly growing, adapting, innovating, and evolving. Our talented team of over 500 has come together to reimagine...

In his essay “You weren’t meant to have a boss,” Paul Graham argues that humans evolved for hunter-gatherer-sized groups—eight being the ideal number. This implies that startups are the ideal place for programmers—the structure of large companies just prevents you from getting much done. Graham’s essay is joined by many authors critiquing the scale of modernity. James C. Scott’s "Seeing Like a State" notes how 1800s bureaucrats attempted to impose process on the land, planting the single fastest growing tree species in a grid—and were met with rampant forest fire and disease. These authors make an excellent point. You can get a lot done as an eight-person team (Mercury launched with a team of nine), and imposing too much structure can be fatal. At the same time, the tension these authors ride up against is that scale has clearly won out: Graham’s Y Combinator now employs over 80 people, and the best permaculturist can’t compete with modern tree farms.  As the VP of...

Mercury is building the banking stack for startups*. We launched about four years ago with basic functionality, and now we’re refining our product and building out new features. Thankfully, our customers seem to like what we’ve built so far: Technically, we’re working on these challenges: Frontend — React, Typescript, Redux: Creating a beautiful user interface. We iterate on designs and don’t compromise until we have a great product Backend — Haskell, Yesod, Persistent: Integrating with banking services and third party APIs to accurately track financial data and make payments Operations — Nix, Postgres, AWS: Maintaining a stable, secure fleet of servers Mobile — Swift, Kotlin: We have native iOS and Android apps We’re looking for someone who is comfortable working across the stack. The ideal candidate has done full-stack development before, and is excited to learn and work with Haskell, React, and TypeScript. * Mercury is a financial technology company, not...

We launched about four years ago with basic functionality, and now we’re refining our product and building out new features. Thankfully, our customers seem to like what we’ve built so far:   *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC. Technically, we’re working on these challenges: Frontend — React, Typescript, Redux: Creating a beautiful user interface. We iterate on designs and don’t compromise until we have a great product. Backend — Haskell, Yesod, Persistent: Integrating with services and third party APIs to accurately track financial data and make payments. Operations — Nix, Postgres, AWS: Maintaining a stable, secure fleet of servers. Mobile — Swift, Kotlin: We have native iOS and Android apps. As a full-stack engineer, you’ll do things like: Provide a backend to our mobile and web frontends, to do things like search transactions or send...

In her 2018 book, World Series of Poker champion Annie Duke argues that we are too uncomfortable with uncertainty. She writes that we tend to view decisions as either correct or incorrect—with history deciding which is which—rather than as probabilistic bets. Her first example is how the press reacted to Pete Carroll's 2015 Super Bowl-losing call, panned as the "worst Super Bowl play of all time" by ESPN. Carroll's decision to pass instead of rush at the 1-yard line led to an interception, costing the Seahawks the game, which provides some evidence it was a mistake.On the other side of the story is that passing consumed valuable time on the clock that the opposing team needed, and the chance of an interception in that situation was only 2% last season according to FiveThirtyEight . Additionally, passing was fast enough that the team would have been able to rush twice afterward. It's possible that passing was the worse play, but there's substantial evidence suggesting it was a...

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.  At Mercury, we’re taking Financial Crimes extremely seriously. The Financial Crimes group conducts investigations, develops procedures and builds capabilities with cross-functional partners to prevent, detect and report money laundering and sanctioned activities. As the Head of Financial Crimes, you will help drive these efforts. You will work closely with Compliance, Legal, Risk and Product leadership, and will play a strategic role in Mercury’s risk management efforts.   * Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®;...

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. In order to do so, identifying our customers, collecting and verifying their information and ensuring we understand the various risks they bring is critical.  To us,  KYC is much more than a legal requirement. It is the foundation that our risk program is built on. Ultimately, we aim to make all of our KYC, KYB, and risk assessment processes frictionless, efficient and robust. We’d like to go way beyond the industry standard, and innovate in all areas of risk management.  We are looking for a proactive senior leader and a first-principles thinker who will bring a strategic mindset to the way we approach KYC, CIP and due diligence, both and bridge our onboarding processes with our ongoing efforts to manage customers’ risk profile. The Head of KYC will help shape our risk management...

Head of Strategic Finance The Role We are looking for a Head of Strategic Finance who can be Mercury’s navigator through the cosmic ocean journey of building a better way for startups and scaling companies to bank* and run their financial operations. This person will help guide Mercury through some of our largest strategy decisions while building a solid foundation for financial planning and management. This role will report to the VP of Finance and can be based remotely in the US. *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC. What You’ll Do: Lead and develop our new Strategic Finance function (currently a team of three) and help set the foundation for how the team works at Mercury. Not afraid to roll up your sleeves and serve as player-coach when needed. Own our financial forecasting and planning processes, collaborating across the company to determine...

Mercury is building a banking* stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 100,000 startups and small businesses from all around the world. We're looking for an Onboarding lead to join our team as our company continues to scale for the next 100k customers and beyond.  Our lively and quickly growing Onboarding team is responsible for getting customer accounts open. These companies will range from the latest tech startup cracking cheap space travel to a Peruvian farm growing sustainable coffee, so you’ll be exposed to a pretty wide range of characters and ideas. This makes our Onboarding team a crucial function to both the success and growth of Mercury but also in protecting Mercury from bad actors. As people manager on the Onboarding team, your role will consist of managing a team of specialists, including their day to day success and overall growth. You’ll also help the team scale by creating efficient processes, bringing forward...

In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core.  Since then, a lot of things have happened—Saarinen’s branch is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company. Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking* and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to add a design manager to our Cards Group. This manager will define the cards product strategy, manage the team’s three designers, help the team grow, and own design work whenever needed. You’ll be...