Everlaw

As the lead of our GTM Strategy and Operations - CX Ops team, you will be the primary business partner and collaborator for the Chief Customer Officer (CCO) and their direct reports overseeing the functional areas within the GTM Strategy and Operations team, including: business partnership, analytics, systems & tools, and processes & programs. As the primary point of contact for these leaders, you will be in a critical role for the CX organization and be the orchestrator of the support needed by the CX organization to ensure they can operate as efficiently and as effectively as possible in order to meet their targets. Your work will span the following functional areas: annual planning (e.g., team structures, coverage models, target setting), ad-hoc analyses and projects to drive optimization (e.g., diagnosing changes in metrics, identifying opportunities for new GTM approaches), day-to-day operations (e.g., forecasting, advising on deal structures), process improvement,...

Everlaw is seeking a Customer Success Manager II that demonstrates our company values of respect for users, process-driven growth, and attention to detail! As a Customer Success Manager, you’ll set your own bar to build and nurture collaborative relationships with our clients to drive strong user adoption, customer satisfaction, and value, ensuring that they ultimately renew and grow their relationship with us. With enthusiasm and clarity, you’ll use your product expertise to coach and educate our clients on how to best leverage our product, troubleshoot questions related to the platform or underlying client data, and ensure that our clients are successful and delighted by their Everlaw experience. We are looking for a Customer Success Manager who is passionate about customers and the ways in which they use technology to drive results and meet their goals. Your contribution will matter as you’ll help law firms reach their full potential with a sophisticated and powerful platform to...

Everlaw is seeking a Customer Success Manager II that demonstrates our company values of respect for users, process-driven growth, and attention to detail! As a Customer Success Manager, you’ll set your own bar to build and nurture collaborative relationships with our clients to drive strong user adoption, customer satisfaction, and value, ensuring that they ultimately renew and grow their relationship with us. With enthusiasm and clarity, you’ll use your product expertise to coach and educate our clients on how to best leverage our product, troubleshoot questions related to the platform or underlying client data, and ensure that our clients are successful and delighted by their Everlaw experience. We are looking for a Customer Success Manager who is passionate about customers and the ways in which they use technology to drive results and meet their goals. Your contribution will matter as you’ll help law firms reach their full potential with a sophisticated and powerful platform to...

Everlaw is seeking a Customer Success Manager II that demonstrates our company values of respect for users, process-driven growth, and attention to detail! As a Customer Success Manager, you’ll set your own bar to build and nurture collaborative relationships with our clients to drive strong user adoption, customer satisfaction, and value, ensuring that they ultimately renew and grow their relationship with us. With enthusiasm and clarity, you’ll use your product expertise to coach and educate our clients on how to best leverage our product, troubleshoot questions related to the platform or underlying client data, and ensure that our clients are successful and delighted by their Everlaw experience. We are looking for a Customer Success Manager who is passionate about customers and the ways in which they use technology to drive results and meet their goals. Your contribution will matter as you’ll help law firms reach their full potential with a sophisticated and powerful platform to...

Everlaw is seeking an experienced Sr. Director, Strategic Legal Sales that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will build and lead our Strategic Legal team that’s responsible for running strategic sales cycles and delivering our ediscovery solution to decision makers at some of the largest law firms in the country. You have experience leading high-performing teams focused on landing new logos in the AmLaw 200. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from attracting a team of great sellers with an unrelenting focus on delivering value to customers and winning in our market. Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team...

Everlaw is seeking an experienced Sr. Enterprise Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within the Enterprise space. You have experience prospecting, running discovery call and sales presentations, negotiating, and possess a track record of closing new business in top Law Firms or Enterprise Accounts. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re...

Everlaw is looking for a  Sr. Finance Systems Analyst to join our Enterprise Technology team.  The Enterprise Technology Team is a brand new team at Everlaw (a start-up within a start-up!) whose mission is to create an integrated suite of enterprise systems and technologies that drives efficiency across the company, provides on-demand business insights, and facilitates seamless, sensible business process flows. In this role, you will be essential to the success and evolution of the Enterprise Technology team. This role will serve as our financial systems and ERP subject matter expert primarily supporting Netsuite and our other financial technologies. You will partner with our finance and accounting team members to develop business requirements, then design and implement solutions that empower our finance team to do their best work. You will apply your strategic thinking, creative problem-solving, and cross-functional collaboration skills to build financial systems suite...

Everlaw is looking for a Sr.  Salesforce Business Systems Analyst (BSA) to join our Enterprise Technology team. The Enterprise Technology Team is a brand new team at Everlaw (a start-up within a start-up!) whose mission is to create an integrated suite of enterprise systems and technologies that drives efficiency, provides on-demand business insights, and facilitates seamless, sensible business process flows. As the Salesforce BSA, you will be essential to the success and evolution of the Enterprise Technology team. You will head up our Quote to Cash process, one of the company’s highest priority projects over the next year. In this role, you will build a sustainable, user-friendly process, including designing and implementing the systems infrastructure supporting the process. As the Quote to Cash guru, you will apply your strategic thinking, creative problem-solving, and cross-functional collaboration skills to create a scalable, best-in-class Quote to Cash process fitting for...

Everlaw is looking for a Sr. Salesforce Engineer to join our Enterprise Technology team. The Enterprise Technology Team is a brand new team at Everlaw (a start-up within a start-up!) whose mission is to create an integrated suite of enterprise systems and technologies that drives efficiency, provides on-demand business insights, and facilitates seamless, sensible, process flows. As the Sr. Salesforce Engineer, you’ll be essential to the success and evolution of the Enterprise Technology team. In this role, you’ll bring your creativity, problem-solving ability, and technology expertise to help build the foundation for a scalable, best-in-class Salesforce platform fitting for a growing company like Everlaw. This is a full-time position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr. Getting started We want you to feel like part of the team early on! Our onboarding process will integrate you into the...

Everlaw is looking for a Staff Security Engineer. Reporting to the Director, Security Engineering, you will be a leading member of the technical security team at the company. Security is one of the main strategic pillars at Everlaw, and we are looking for someone to help us execute on that strategy and protect our most valuable asset--our customer data. Everlaw's customers entrust us with some of their most sensitive information, and it takes dedication and care to protect it. Some of the world's most high-profile cases are managed using the Everlaw Platform. We set a high bar to do what's right by our users.  Tackling litigation with technology presents deep challenges. Data is spread across distributed systems, stored in varied databases, housed at different physical locations. Keeping our users' data safe requires a passion for learning new technologies because we have to be good custodians no matter whether data flows through a Web application, gets stored in a data...

Everlaw is seeking an experienced Strategic Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within Fortune 1000 accounts. You have experience prospecting, generating pipeline, running discovery calls/sales presentations, negotiating, and possess a track record of closing new business with large enterprise corporations. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is...

Everlaw is seeking an experienced Strategic Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within Fortune 1000 accounts. You have experience prospecting, generating pipeline, running discovery calls/sales presentations, negotiating, and possess a track record of closing new business with large enterprise corporations. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is...

Everlaw is seeking an experienced Senior Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within the Enterprise space. You have experience prospecting, running discovery calls and sales presentations, negotiating, and possess a track record of closing new business in top Law Firms or Enterprise Accounts. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to...

Everlaw is seeking an experienced Enterprise Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within Fortune 2000 accounts. You have experience prospecting, running discovery calls/sales presentations, negotiating, and possess a track record of closing new business with large enterprise corporations. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is often the first...

Everlaw is seeking an experienced Enterprise Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within Fortune 2000 accounts. You have experience prospecting, running discovery calls/sales presentations, negotiating, and possess a track record of closing new business with large enterprise corporations. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is often the first...

Everlaw is seeking an experienced Enterprise Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within the Enterprise space. You have experience prospecting, running discovery calls and sales presentations, negotiating, and possess a track record of closing new business in top Law Firms or Enterprise Accounts. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re...

Everlaw is seeking an experienced Enterprise Account Executive that demonstrates our company values of attention to detail, setting your own bar, egoless communication, and respect for customers! In this role, you will be responsible for identifying and closing new business within the Enterprise space. You have experience prospecting, running discovery calls and sales presentations, negotiating, and possess a track record of closing new business in top Law Firms or Enterprise Accounts. You should have a deep understanding of value-based selling and SaaS technology, and take pride in understanding your product in-depth to effectively communicate its value to Customers and Partners. Your success will come from opening new accounts and expanding our footprint in existing accounts by communicating how Everlaw can meet their eDiscovery and Litigation needs. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed...

We believe onboarding is a critical time for our new hires and we’re looking for a Learning & Development Specialist to lead and continue to uplevel our onboarding program. You’ll use your respect for employees to make a significant impact by ensuring our new hires feel welcomed and supported through rich pre-board communications, a structured learning curriculum, and intentional bonding moments. In addition, you’ll explore and implement innovative tools and technology to provide a seamless onboarding experience, working closely with HR and IT. You’ll report to our Learning & Development Manager and it’s a great opportunity to grow your career while creating impactful first moments for our new hires! In addition to onboarding, you’ll collaborate with fellow L&D team members and People Partners to develop and implement a manager development program in support of ongoing manager effectiveness and career development. You’ll design, create and implement e-learnings and...

We are seeking an experienced Revenue Accounting - Deal Desk Manager who will help build and lead our deal review process for the Revenue Accounting Team. This person will be Everlaw’s first employee fully dedicated to deal review, so this is a great opportunity for someone who enjoys building processes and helping shape and formalize our deal desk operation, a pivotal component of our overall revenue operation. The Revenue Accounting -Deal Desk Manager will report to the Director of Revenue. As the Revenue Accounting - Deal Desk Manager, you will confidently assume the reins of our deal desk operations, while offering extensive cross-functional support to our sales, operations, and finance teams. You are enthusiastic about streamlining processes and skilled at crafting efficient, customer-centric workflows. The ideal candidate for this role will have a strong background in revenue recognition, and have excellent problem-solving and analytical skills. They should be able to...

Everlaw is seeking a Sales Development Representative that demonstrates our company values of attention to detail, setting your own bar and egoless communication!   As a Sales Development Representative, you will be instrumental in supporting our Sales team’s efforts to bring on new clients while learning the fundamental skills necessary to become a successful software salesperson. You will become an expert in researching potential customers, deliver compelling reasons to meet with our Sales Team, and learn firsthand how your efforts lead to opportunities for the company. We are looking for a Sales Development Representative who is not only curious, but agile, and adapts to the growing needs of the business. Learn more about life as an Everlaw SDR  here !   Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is often the first point of interactions for prospective Everlaw clients and the team strives to make...