Melio

Minimum qualifications to apply this role: 3+ years work experience in administrative roles, in a Hi tech environment. 1+ year experience as a travel coordinator. Excellent verbal and written communication skills in both Hebrew and English- A must. Excellent time management skills and ability to multitask and prioritize work. Strong interpersonal skills, service-oriented, positive, proactive, quick thinker, and solution-focused attitude with a love for team work! Experience with MS Office, slack, google suite. How your day is going to look, what you will be doing?  As a Travel Coordinator you will oversee travel arrangements of individuals and groups, including flights, accommodation and ground transportation, enforce Travel Policy implementation, optimize hotel bookings and contracts to ensure Melio receives the best rates. As our Office Manager, you’ll be joining the Office management team You'll focus on providing our employees and guests with...

Minimum qualifications to apply for this role: 3+ years as DevOps/SRE/Platform engineering manager At least 5 years as DevOps Engineer/SRE Extensive knowledge of AWS Good understanding and knowledge of automation/configuration management systems (Terraform/Cloudformation is an advantage). Experience with CI/CD best practices (CirclcCI/Jenkins/Actions) Working with version control systems (Git, GitHub). Experience with Database management (MySQL, MongoDB (Atlas), DynamoDB) Experience configuring and automating monitoring tools (Data Dog preferred) Security, Quality, and compliance knowledge Preferred qualifications (if you have those, we see it as an advantage, but it's not a must) Experience with serverless architecture Experience in managing managers How your day is going to look, what will you be doing?  As part of the Platform Engineering area at Melio, you will take a major role in leading the DevOps activities and responsibilities...

Customer Experience Manager Location: Hybrid in New York City Qualifications: 5+ years of relevant work experience Strong communication skills, with the ability to handle high-pressure conversations Excellent time management skills by being able to balance multiple projects at one time Excited to bring new processes and procedures to continue to develop the accountant’s customer journey at Melio Excellent time management skills by being able to balance multiple projects at one time Detail oriented when troubleshooting and reporting issues to the product team Driven to grow and take on new responsibilities within a team, while being a great collaborative team player Comfortable in a fast-paced startup environment, while being able to stay patient while managing a variety of situations Prior experience utilizing Zendesk Bonus points: Experience working with accountants in a customer experience or customer support capacity Experience working...

Payments Partnerships Associate  Location: Hybrid in NYC Qualifications: 4+ years of successful experience in cultivating partnerships within the financial services industry, or 2+ years in payments/fintech. Ability to thrive under pressure, resolving operational challenges with professionalism and efficiency. Strong sense of urgency, adept at prioritizing diverse tasks, and skilled in translating complex data into impactful insights. Ownership mentality, capable of envisioning comprehensive project outcomes and going the extra mile to achieve results. Exceptional interpersonal and communication skills, with the ability to turn challenges into compelling narratives that resonate with Melio’s FIs Partners, ensuring clear and cohesive communication. Bonus points: Bachelor's degree in Business, Economics, or other related field. Proven experience collaborating within global teams, demonstrating adaptability and cross-cultural communication skills....

Minimum qualifications to apply this role: 7+ years of professional experience as a software engineer with frontend and backend development. Excellent knowledge of React, AWS and nodeJS. A deep understanding of production systems and the architecture of web products. Independent, fast learner and excited about learning new technologies. Proactive team player with a desire to impact our team, our product and our customers. Excellent knowledge of typescript/html5/CSS. Preferred qualifications (If you have those, we see it as advantage, but it's not a must) Mentored and developed other engineers throughout the years Previous management experience How your day is going to look, what you will be doing?  Initiate improvements to architecture and infrastructure. Teach the team new technologies and better practices. Be an active member in designing the engineering roadmap.  Your effort and attention will split between...

We are looking for our first  Senior Automation Engineer to join the growing R&D organization. In your role, you will design, implement and execute our automation suites and act as the quality focal point in the engineering team.  We're  looking for candidates who are passionate about technology, self-managed and  highly skilled  who will work on new technologies in a fast-paced growing company. Minimum qualifications to apply for this role: 5+ Years experience with Automation testing 3+ years experience in Java Script, TypeScript  Experience with SaaS product life-cycle Excellent ability to understand cross-platform architectures and think as a user Self-managed, out of the box thinker with great communication skills  Preferred qualifications (If you have those, we see it as an advantage, but it's not a must) Knowledge & experience writing backend tests and tools in JavaScript/TypeScript (not using UI testing frameworks). Advantage -...

Melio is a TLV-based Fintech startup (and tech Unicorn!) that enables small businesses in the US to pay their bills in more efficient ways. This improves their finances and frees them up to focus more on managing the businesses they love. With our unique approach to small business payments, we're the fastest-growing payment solution in the United States. What makes Melio unique? Well, we've made B2B payments as simple as P2P payment apps. Currently, 42% of business payments in the US are made by check… yikes! As a Senior Data Analyst at Melio you will be working with colleagues from various disciplines, such as - Product, Engineering, Marketing, Sales, Customer Success, Risk, Data Scientists within the team and other Data Analysts - on their KPIs, the way they observe information and the hardest questions each team is facing in order to drive insights and keep Melio a data driven company. You will play a key role in the ability of each team at Melio to keep...

Senior Director of Second Line Testing Location: New York City  Qualifications: Eight to ten years’ experience doing hands on audit or second line testing work in a regulated financial institution, preferably a Fintech and/or Payments company Experience designing testing regimes from scratch Excellent verbal, written, and interpersonal communication skills Excellent analytical skills with attention to detail Strong organizational, multi-taking, and prioritization skills Ability to work in a fast-paced and deadline-driven environment Bonus points:  Testing and independent quality assurance activities across a range of risk disciplines and regulatory obligations Ability to orchestrating oversight necessary to meet regulatory independent testing requirements under the Bank Secrecy Act A day in the life and how you’ll make an impact: Develop a risk-based program of second line testing that meets applicable regulatory...

Melio is a TLV-based Fintech startup (and tech Unicorn!) that enables small businesses in the US to pay their bills in more efficient ways. This improves their finances and frees them up to focus more on managing the businesses they love. With our unique approach to small business payments, we're the fastest-growing payment solution in the United States. What makes Melio unique? Well, we've made B2B payments as simple as P2P payment apps. Currently, 42% of business payments in the US are made by check… yikes As a Senior Product Manager at Melio, you'll partner with engineers, designers and data scientists to envision, build and scale one of the fastest growing payments products in the US. How you’ll make an impact Build the business case for new products and features through market research, competitive analysis and feedback from users and other stakeholders  Gather qualitative and quantitative insights via data analyses, user interviews and usability...

Location:  Hybrid in New York City  Qualifications: JD and admitted to practice in the United States 8 to 10 years experience, preferably in both a top law firm and in-house environments  Ability to provide practical, strategic, and business-oriented legal advice  Ability to represent Melio before relevant regulatory authorities Ability to build strong working relationships with internal clients at all levels and work within cross-functional teams to develop solutions to complex legal and business issues Ability to effectively manage multiple time-sensitive tasks Detail orientation combined with strong analytical and problem-solving skills Ability to work independently and collaboratively  Bonus points: Experience in financial services – preferably with direct exposure to B2B payments A day in the life and how you’ll make an impact: The role has three main components: Managing the company’s...

Minimum qualifications to apply for this role: 3+ years of Technical Program Management/ Project management experience. Deep understanding of product development life cycle and SW development principles. Extensive experience collaborating with large R&D and Product teams spanning multiple locations. Experience delivering large-scale enterprise-grade software products. The candidate should confidently oversee and collaborate with multiple teams and stakeholders, in the absence of direct authority. Proven ability to thrive in a fast-paced environment, with changing priorities. Excellent presentation skills and ability to communicate effectively with all levels of the organization: from C-level to technical individual contributors. Soft Skills: Effective communication - the ability to convey vision, goals, and expectations clearly and concisely to different teams and stakeholders. Adaptability - tolerance for ambiguity. Empathy - understanding the...

Customer Experience Manager, Partnerships  Location: Hybrid (3 days) in New York City Qualifications: 3-5 years of experience in partnership and customer experience management, ideally within the financial sector. Proven track record in achieving and exceeding CX KPIs. Demonstrated excellence in people management and coaching skills. Adeptness in data-driven decision-making and its application to CX improvements. Stellar communication abilities with experience in high-level partnership and customer interactions. In-depth understanding of the financial sector’s nuances. Agility and adaptability in a rapidly evolving company and partnership landscape. Experience in scaling partnership operations with a clear focus on customer experience is a notable advantage. Bonus points: Experience with partnerships in a customer experience or customer support capacity Experience working for a tech startup or a similar environment driven by the vision and...

Minimum qualifications to apply this role: 5+ years of experience in data and backend engineering. Strong knowledge of data architecture, data schematizing and ETL processes. Experience with cloud-based data infrastructure, such as AWS, GCP or Azure. Experience with SQL and NoSQL databases. Experience with Data Warehouse technologies such as Snowflake and BigQuery. Experience working with Python. Excellent communication and collaboration skills. Preferred qualifications (If you have those, we see it as advantage, but it's not a must) Experience working with Typescript is a plus. Experience building infrastructure for Machine Learning is a big plus. Experience administering and managing Apache Spark clusters is a plus. Experience with streaming technologies such as Apache Kafka and Amazon Kinesis is a big plus. Experience working with serverless products such as AWS Lambda is a plus. How your day is going to look, what...

As a  Data Product Manager  at Melio, you’ll work closely with the data engineering & data analyst teams to shape and deliver exceptional data products that meet the evolving needs of data consumers.  You will have a unique opportunity to make analytics operational, scalable, and highly accessible at Melio to make data-driven decisions and have a significant company-wide impact.  The ideal candidate will have a strong background in product management and technical experience with data. Additionally, a proven track record of designing and implementing scalable data solutions. Minimum qualifications to apply for this role: A proven track record of over 4 years in Product Management roles with a strong focus on data products Proficiency in data-related technologies and methodologies, including data visualization tools, databases, data warehousing solutions and data modelling Data is your second (or first) language. You can read and explain stats and define metrics to...

Director of Third-Party Risk and Business Continuity Location: Hybrid in New York City   Qualifications: Hands-on experience designing, implementing, and executing Third Party Risk Management (TPRM) and Business Continuity and Disaster Recovery (BCDR) programs, including: Writing policies and procedures Developing the artifacts necessary to evidence compliance with the programs Developing the training and change management plans necessary to implement and evolve the programs over time Well versed in financial regulatory and supervisory expectations in these areas Experience representing a regulated entity with supervisors Demonstrated ability to orchestrate the remediation necessary to address regulatory findings “Getting things done” comes naturally, you are comfortable in ambiguity and constantly coming up with improvised solutions and new ideas Ability to work cross functionally in a global organization and build relationships to engage, enroll...

Minimum qualifications to apply this role: 7+ years of professional experience as a software engineer with frontend and backend development. Experience working with at least one of the following frameworks: React/Vue/Angular. A deep understanding of production systems and the architecture of web products. Excellent knowledge of JavaScript/html5/CSS. Preferred qualifications (If you have those, we see it as advantage, but it's not a must) Independent, fast learner and excited about learning new technologies. Proactive team player with a desire to impact our team, our product and our customers. 1+ years of experience with Node.js is a big advantage. How your day is going to look, what you will be doing?  Each member of our team is an all-around player that influences the product from the overall experience to the development.   You’ll be using top technologies like React, Node.js, AWS and scalable databases to build a...

As a Full Stack Team Lead  you will be leading a tight-knit and dynamic team of engineers that takes pride in high coding standards and modern development practices. You’ll be in charge of managing the development of new user-facing features, while meeting deadlines and keeping world-class product quality. You’ll be using technologies like React, Node.js, AWS and scalable databases to build a unique experience in a world of B2B payments. Each member of our team is an all-around-player that influences the product from the overall experience to the development, and you’ll be no different. You should be passionate about building a product end-to-end, through the UX, design, coding, testing, and deployment phases. Minimum qualifications to apply this role: 7+ years of professional experience as a software engineer with frontend and backend development. 2+ years experience leading a team of engineers. 1+ years hands-on experience with React. 1+ years...

Head of AML and Regulatory Compliance Location: Hybrid New York City  Qualifications: 8-10+ years experience in a senior AML role at a regulated financial services company, preferably with money transmission licenses (“MTLs”) Track record of program development, including policy and procedure authoring Proficient in AML and sanctions regulatory requirements, with a history of engaging with MTL regulatory authorities Ability and enthusiasm for both strategic thinking and hands-on implementation work Inquisitive mindset and the capacity to gain insights into the market, product, and customer, enabling informed counsel on technical and practical regulatory matters Exhibits the poise and gravitas necessary to represent Melio before relevant regulatory bodies Strong relationship-building skills with internal clients at all levels, and adept at collaborating within cross-functional teams to craft and deliver solutions for complex legal and business challenges...

Knowledge Base Manager Location: Hybrid in New York City or Denver As a Knowledge Base Manager , you will lead the overall design taxonomy, content, and maintenance of the Internal Knowledge Base. The KB Manager will define the content/knowledge management strategy, design user centric articles that ensure reliability and accuracy of information relevant for internal teams, and use data analytics to determine content effectiveness against organizational KPIs. You'll work closely with key stakeholders in Client Services, Learning and Development, Product Managers, Engineering and Help Center Content Teams, to maintain consistency in internal documentation and drive the Melio voice. Your ability to curate, structure, and communicate content effectively will play a central role in shaping our knowledge-sharing culture and ensuring that our knowledge base becomes an invaluable resource for our company and will have a direct impact on employees day-to-day.  Qualifications:...

Knowledge Base Manager Location: Hybrid in New York City or Denver As a Knowledge Base Manager , you will lead the overall design taxonomy, content, and maintenance of the Internal Knowledge Base. The KB Manager will define the content/knowledge management strategy, design user centric articles that ensure reliability and accuracy of information relevant for internal teams, and use data analytics to determine content effectiveness against organizational KPIs. You'll work closely with key stakeholders in Client Services, Learning and Development, Product Managers, Engineering and Help Center Content Teams, to maintain consistency in internal documentation and drive the Melio voice. Your ability to curate, structure, and communicate content effectively will play a central role in shaping our knowledge-sharing culture and ensuring that our knowledge base becomes an invaluable resource for our company and will have a direct impact on employees day-to-day.  Qualifications:...