Airtable

Program Manager, Customer Support (Full time) -  Focus on Standard Work / Operational Excellence Customer Support plays a critical role in supporting Airtable’s continued growth, helping unblock customers directly while also distilling customer feedback to prevent the same challenges from cropping up again. As the Operational Excellence Manager your work will multiply the impact of our in-house and outsourced Customer Support team by driving continuous improvements in operational efficiencies and processes to support the business’s continued success. This is an individual contributor role. The Customer Support Operational Excellence Manager is responsible for creating a more reliable high quality customer experience while delivering financial savings for Airtable. An ideal candidate is analytical, detail oriented, works effectively with cross functional partners, and is exceptional at managing change. What you’ll do Develop a data-informed strategy for implementing...

At Airtable, we are passionate about our platform’s ability to democratize software creation and empower anyone to “create anything.” As a Sales Engineer, you’ll leverage your product and technical expertise to support prospective Enterprise customers as they evaluate Airtable as a solution for their organization. Partnering closely with Account Executives, you’ll qualify opportunities, gather key requirements, speak to our platform capabilities, and advise decision makers on how Airtable can be configured to support their business needs.  What you'll do Partner with Account Executives to identify, qualify and pursue new revenue opportunities from new and existing Enterprise customers Build relationships with and serve as trusted advisor to a prospect or customer’s technical teams Build and demonstrate custom prototypes that allow prospects to understand and evaluate Airtable’s capabilities within the context of their own data, technical requirements, team workflows,...

The Airtable Success team is searching for the ideal Education leader who will build and own the Airtable Academy and Certification programs to be offered to our growing Enterprise customer base.  This role will be a part of the dynamic and growing Scaled Customer Success Team, who is responsible for the education and ongoing success of our enterprise customers and managing a team of education program managers/learning designers.  This role is a great opportunity to create from scratch, own learning programs end to end, work closely with senior leadership across the organization, and to make a large impact for our customers.   Core responsibilities: Responsible for building an holistic education strategy for our self-serve and enterprise business that helps us to meet our customer growth and retention goals in Customer Success.  Responsible for building and scaling the Airtable certification and learning ecosystem within a Learning Management System. Develop the Academy...

The Enterprise Technology team at Airtable is responsible for building scalable processes, and reliable technology infrastructure to help Airtable achieve its objectives and goals. As part of our Enterprise Technology team, you will partner closely with key stakeholders to provide technical expertise, drive efficiencies and deliver high-quality technology solutions, aligning to our overall HR & Financial Technology roadmap. Your role is key to Airtable’s future HR & financial systems architecture and success. What you'll do Developing and implementing the strategic vision & roadmap for the G&A Technology function, ensuring its alignment with both the overarching HR, Finance, and Legal objectives and the organization's goals. Collaborate with the HR, Finance, Legal, and extended teams to provide solutions that synchronize with the company's business strategy. Lead the AI and Automation strategy for G&A systems and processes, aiming to find step-level...

We are seeking a Director of Enterprise Architecture to lead Airtable’s enterprise architecture strategy. As the first Enterprise Architecture hire at the company, you’ll be tasked with building the function from the ground up. You’ll be responsible for aligning our technology systems, infrastructure, and applications with our business goals and objectives. You’ll collaborate closely with key stakeholders to analyze our current IT landscape, identify opportunities for improvement, and establish a future-proof enterprise architecture framework. This is a highly strategic role, reporting directly to our CIO, and owning company-wide initiatives. What you'll do Lead the company’s Architecture Review Board Lead the company’s Integrations Center of Excellence (CoE) Lead the company’s Automations & AI CoE, including establishing automation goals (i.e., hours saved) Implement Systems Governance program company-wide Establish enterprise-wide architecture principles,...

Airtable is looking for a seasoned Field Marketer with extensive experience curating and presenting customer-facing content to be part of our growing Enterprise Field Marketing team. This is a strategic role that will be crucial for Airtable as we evolve our Enterprise GTM motion, and continue to grow our field marketing strategy with events, webinars, and other customer engagement tactics. This person will be part of the field marketing team, engaging regularly with product marketing, product group, sales, field marketing managers, marketing operations, and the wider marketing org. They will be responsible for designing a repeatable, scalable field content strategy which will be integrated into events, webinars, account on-sites, account plays, etc, curating the right content to execute that strategy.   This person will also be responsible for designing and executing Airable’s first internal Speakers Bureau: creating a program framework, getting cross-functional commitment,...

Airtable’s mission is to bring the power of computing and software development to everyone. One of the most rewarding parts of building a toolkit is seeing the incredible things your users create with it. We’ve seen our largest and most sophisticated customers use Airtable to run global processes across thousands of employees, coordinate precision manufacturing and 3D printing pipelines, and consolidate previously siloed mission-critical data into a single source of truth. The flexible nature of Airtable’s product translates to many unique backend engineering challenges. We are building a relational database engine that supports real-time synchronization between different users, revision history, a powerful formulas engine, workflows and automations, snapshotting, and more. We are looking for talented backend engineers to help us evolve our database engine to meet our customers’ most critical needs around performance and scale. In addition, Airtable’s infrastructure is also...

Airtable's unique approach to enabling end-user software creation has struck a chord with users across many industries and use cases. Our accelerating growth, coupled with our ambitious product surface area, brings many challenges. As one of the members of the Data Science team, you will play a crucial role in shaping the future of Airtable by deepening our understanding of how people use the open-ended toolkit that Airtable offers. You’ll work cross-functionally to identify and answer our most important questions, transforming raw data into understandable and actionable insights. What you'll do Partner with Product and Engineering Teams to help drive insights, identify opportunities, and understand behavior and long-term trends. Take a leading role in producing new datasets that unlock business opportunities. Manage the design and analysis of experiments; develop and socialize a rigorous culture of experimentation throughout the entire company. Play a foundational...

​​Airtable's iOS app presents a rare opportunity to design and develop novel mobile interfaces that elegantly support a wide range of workflows so that our customers can organize anything, anywhere. In developing Airtable's iOS app, we've taken great care to not simply port our web interface to mobile, but rather to design each interaction and animation, as well as the overall UX in a mobile-first way. We're looking for someone to not only fully own the development of new features on iOS, but also have the opportunity to rethink existing core Airtable features that currently have no mobile equivalent by creating them from scratch on iOS. Learn more about our Engineering team and values here . What you'll do Take ownership and responsibility for designing, building, testing, iterating, releasing, and maintaining products on the Airtable iOS app Work with cross-functional peers (product and design) to define the product roadmap Work directly with our customers and...

As the Director of Sales Development at Airtable, your role will be critical in defining and executing the strategy for pipeline growth. You will be responsible for designing and implementing the sales development team's full strategy, including all hiring and talent development. You will also drive revenue growth, acting as a key revenue driver in our high-growth organization. Furthermore, you will need to build an agile team that can test and validate sales-led motions to drive revenue growth. Your main focus will be to standardize and scale our outbound pipeline efforts and create predictability within our top-of-funnel engines. Additionally, you will be a key leader in our Austin office, fostering culture and cohesion between teams. You will set the standard for excellence and scale both the size and scope of our Business Development Team over time. What you'll do Hire, onboard, and train a team of business development representatives Work cross-functionally with...

Airtable is on a mission to democratize software creation. Our platform is loved by people at more than 450,000 organizations because they can design and build powerful applications (without knowing how to code) that perfectly fit their needs and workflows.  Within large organizations “creators” build applications on Airtable’s platform that are used by thousands of their colleagues on a weekly basis to collaborate across business-critical workflows. As an Engagement Manager, you’ll be joining our Professional Services Organization which is a growing and revenue-generating team at Airtable. As the first Engagement Manager, you will play a pivotal role in driving customer success and satisfaction for large-scale Airtable implementations. You will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. You will collaborate closely with cross-functional teams, including Sales, Customer Success, Product, and...

We started Airtable so that people can create software that fits the unique needs of their businesses. Now, we’re doubling down on this original vision to create a future where co-workers are deeply connected and, as a result, better equipped to face their most important goals. With Airtable, companies create connected apps that unify their teams, operationalize their most valuable data, and power critical workflows in ways that are unique to how their organizations function. On the Enterprise team, we’re looking for a product designer who’s adept at simplifying complicated logic and concepts into a clear, straightforward experience, for our largest customers and their business needs. If these sound like puzzles you’re eager to help us solve and you’re excited about the chance to work with a crew of humble, talented, and deeply thoughtful designers, we can’t wait for you to apply. What you'll do Translate complexity into simplicity This is a big, gnarly problem space...

At Airtable, we are passionate about how our product democratizes software creation and empowers anyone to “create anything.” We believe well-designed, integrated business systems are critical to our teams’ executing on this vision. As the Senior Business Systems Analyst  you will be responsible for developing and delivering a world class experience for our Marketing, Sales and Post Sales teams. We’re looking for folks who know what good looks like, but who are flexible, resourceful, collaborative and really excited to join us on our adventure to figure out both the right long term vision and the right next steps for tomorrow. What you'll do Be a thought leader and partner closely with key stakeholders in Marketing Ops, RevOps and Finance Ops to define capability driven GTM near term and long term roadmap aligned to business goals and priorities. Responsible for building effective and scalable solutions for complex business problems in the Lead to Order processes...

At Airtable, our mission is to democratize software creation. We believe today's knowledge work needs a customizable platform that lets every organization easily build intuitive apps to drive their most important business processes. We’re making it disruptively easy to build purpose-built applications for organizations based on shared, organization-wide data. The world’s largest enterprises use Airtable to build customized apps for their most critical and unique workflows — from managing product roadmaps to launching marketing campaigns to tracking job applicants — all on a single platform. We're seeking a Director of Accounting to lead our financial operations, with a strong focus on competencies including Shared Services, Accounts Payable, Treasury, and Leadership. This role involves strategic planning and direction for accounting functions, accurate financial reporting, and efficient cash flow management. The Director will oversee daily cash operations, banking relationships,...

At Airtable we are passionate about how our product democratizes software creation and empowers anyone to “create anything.” Just like Lego blocks, what our customers can build with Airtable is virtually limitless. As part of the Customer Success Group Strategy & Ops team, you’ll be the thought and execution partner to the Support leader and CCO, helping to shape the future direction of the Support function, providing insight through hypothesis-driven analysis, defining success metrics and creating scalable reporting, and optimizing overall processes and performance. There is a lot of building to do. We’re looking for folks who know what good looks like, but who are flexible, resourceful, collaborative and excited to join us on our adventure to figure out both the right long term vision and the right next steps for tomorrow. What you'll do As Support Strategy & Ops lead, you will: Drive and deliver critical programs that create substantial business impacts...

At Airtable we are passionate about how our product democratizes software creation and empowers anyone to “create anything.” Just like Lego blocks, what our customers can build with Airtable is virtually limitless. This opens up all sorts of exciting possibilities, and so our Sales team works closely with users on their unique needs.  As part of the Sales Strategy and Operations team, you’ll be the thought and execution partner to sales leaders, providing insight through hypothesis-driven analysis, conducting quarterly and annual planning, defining success metrics and creating scalable reporting, and designing workflows and systems.   There is a lot of building to do.  We’re looking for folks who know what good looks like, but who are flexible, resourceful, collaborative, and really excited to join us on our adventure to figure out both the right long-term vision and the right next steps for tomorrow. What you'll do As part of the Central Sales Strategy and Operations team,...

Airtable’s roots are in PLG (product-led growth). For years, we enabled line-of-business users to create applications that made their teams more efficient. Over the years, we’ve seen that our most successful customers connect these team-level workflows into larger, more sophisticated solutions that orchestrate business processes across multiple departments.  As a Product Manager focused on data scale, you’ll craft the vision, strategy, and roadmap to accelerate expansion within large organizations and identify and execute new product initiatives that facilitate delivering large-scale solutions. You’ll partner with a product-oriented engineering team and cross-functional partners in sales, customer success, and marketing to deliver solutions that fuel the adoption and expansion of Airtable’s product suite within the world’s largest and most impactful companies. What you'll do Deeply understand the needs of our largest customers from multiple perspectives - app builders,...

At Airtable we are passionate about how our product democratizes software creation and empowers anyone to “create anything.” Just like Lego blocks, what our customers can build with Airtable is extremely expansive and as such, our addressable market is essentially limitless. The demand for our product has outpaced the capacity of our sales team and we need to grow accordingly. As a Business Development Representative on the Airtable team, your role will be to dramatically increase our footprint beyond the 100,000+ organizations that already use (and love!) our product. We're looking for someone who is excited to pitch the vision of Airtable, helping our diverse customer base envision and realize deep value from our platform. You'll identify new, strategic opportunities across the entire customer journey and ideate, test and optimize the best practices that unlock them Do you thrive in a fast-paced, evolving, and growing environment? Do you want to join a best-in-class...

At Airtable we are passionate about how our Connected Applications Platform removes data silos, increases efficiency and empowers anyone to “create anything.” Since we are new to EMEA, the opportunity to identify and close new business opportunities are plentiful and our biggest deals in the region are still ahead of us. Our journey with our EMEA-based customers and Airtable community is just getting started! As a hybrid Strategic Account Executive for Northern Europe at Airtable, you will have the opportunity to work closely with global strategic accounts across the Fortune 500 located in UKI, Nordics, Benelux, Northern Africa and the Middle East. Each client has unique business needs and you will act as a trusted business advisor to understand their specific business pains and map them to Airtable solutions. You will work cross-functionally with our EMEA-based team of BDRs, Sales Engineers, Implementation Specialists and Customer Success Managers to generate pipeline, map out...

Job Description  Location: Austin, Texas (Hybrid)  At Airtable, we are passionate about how our product democratizes software creation and empowers anyone to “create anything.” As an Account Executive, Growth - Commercial at Airtable, you will have the opportunity to work closely with various Enterprise clients and strategic accounts across the Fortune 500 globally. Each client has unique needs, and you act as a trusted business advisor, helping them effectively leverage our product to drive maximum impact for their business. Airtable’s mission is to bring the power of computing and software development to everyone. We are developing a robust and extensible toolkit that our customers can leverage to solve various problems and workflows. Our most sophisticated customers have used the product to run global processes across thousands of employees, coordinate precision manufacturing pipelines, and consolidate previously siloed mission-critical data into a single source of...