Checkout.com
Singapore
WHAT YOU WILL BE DOING: Setting up, updating and terminating merchant accounts Working on ad-hoc projects including migration Proactively assist with all merchants' operations related to their daily use of our solution and coordinate with other team members when needed Become a subject matter authority of our configuration products Investigate and action/triage escalations across multiple channels, while providing accurate and timely responses; Partner with Customer Support, Sales, and Product teams to resolve issues that arise during merchant trials, integrations, or post-implementation support Qualifications ABOUT YOU: 1 year+ experience in a configuration role in the Tech and/or e-commerce industry You have a phenomenal sense of responsibility, take ownership of your work, and get a sense of achievement from solving a problem and helping others You are self-driven, and flexible and have the ability to maintain high levels of productivity with minimal...