OutSystems
Portugal
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! As a Senior User Researcher, you will play a pivotal role in our user-centered design process. You will collaborate closely with cross-functional teams to gather insights, drive user-centric design decisions, and enhance the overall user and service experience. Key Responsibilities Conduct thorough user research based on user needs, pain points, and preferences. Collaborate with cross-functional teams and stakeholders to align user research with business strategic goals. Propose, plan, and execute research activities following best research practices. Work with designers, product managers, and stakeholders to translate research findings into actionable recommendations. Present research findings to senior leadership and stakeholders. Create and maintain user personas, journey maps, service blueprints, and other research design artifacts. Advocate...